What is EventPay! ? Printable EventPay! Information Sheet EventPay! step by step instructions
EventPay! is a credit card processing app integrated with Auction! V4. When your guests arrive at the event, their credit card is captured in EventPay!. The guests who swipe their card are marked Quick Checkout and avoid the cashier line at the end of the event. Invoices printed from Auction! for these guests will indicate the guest has Quick Checkout. EventPay! can also be used to accept credit cards for guests who did not have a card capture at check in.
After the event, with one click of a button in Auction! V4 the cards are charged and the payments are automatically recorded in Auction!
Is it secure?
Yes. The credit cards are encrypted at the point of swipe; sensitive information is never revealed or stored in Auction!
Is it expensive?
No. We've secured a low, flat rate for our clients. There are no hidden fees. Swipers are $30 each, and can be used year after year.
How are credit cards captured at check in?
The credit cards are captured using a small swiping device connected to a Windows PC. You may have more than one device; each device is connected to a separate Windows PC. We recommend one swiper for each one hundred guests. The PC's do not need to be networked nor the same computers used for data entry in Auction!
Is it easy to use?
Yes. Typically, your check-in volunteers need only a few minutes training. We provide event day/evening support.
Are there any fees to continue to use EventPay! year after year?
EventPay! use and support is included with support for Auction! V4. You can use your swipers or virtual terminal year-round if you like. There is a $5/month statement fee; let us know, and we can suspend your account during inactive periods to avoid this fee.
There is an initial purchase of premium feature capability for $100. Premium features, such as Quick Checkout with EventPay!, require renewal of your Auction! support. After the initial purchase of premium features, they are automatically enabled each year when technical support is renewed
Do you offer Technical Support for EventPay!?
Yes. In order to use EventPay! with Auction! V4, technical support must be in force for your Auction! V4 license. Technical support for Auction! V4 includes technical support for EventPay! Order Technical Support More About Technical Support
Is internet access required?
Internet access is only needed for post-event payment processing, typically Monday or Tuesday following a weekend event.